[{"data":1,"prerenderedAt":10},["ShallowReactive",2],{"term-terms-of-service":3},{"id":4,"slug":5,"language":6,"title":7,"body":8,"updated_at":9},"0d12f74f-9700-4c4e-b604-0cd16adb830b","terms-of-service","en","Terms of Service","## **TERMS OF SERVICE**\n\n**Last updated: June 22, 2026**\n\n## **AGREEMENT TO OUR LEGAL TERMS**\n\nIT Desenvolvimento de Software ME (operating as REPLAIER) (\"REPLAIER\", \"we\", \"us\", or \"our\") is responsible for operating the website https://replaier.com and the REPLAIER platform, as well as any other related products, applications, and services that refer or link to these Terms of Service (the \"Legal Terms\") (collectively, the \"Services\").\n\nYou may contact us by email at **contato@replaier.com**.\n\nREPLAIER is a software-as-a-service (SaaS) platform that **uses artificial intelligence to automate the generation and publication of replies to comments and messages received on social media accounts** connected by the user. The Services currently offer integration with **Instagram**, and may be expanded to other platforms (such as TikTok, YouTube, and Facebook) at any time.\n\nThese Legal Terms constitute a legally binding agreement between you, whether as an individual or on behalf of an entity (\"you\"), and IT Desenvolvimento de Software ME, concerning your access to and use of the Services. By registering on the platform, connecting a social media account, or accessing the Services, you represent that you have read, understood, and agree to be bound by all of these Legal Terms. **If you do not agree with all of these Legal Terms, you are expressly prohibited from using the Services and must discontinue use immediately.**\n\nThese Legal Terms must be read together with our [**Privacy Policy**](/privacy-policy), which describes how we handle personal data and data obtained from connected platforms.\n\nSupplementary terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated by reference. We reserve the right, in our sole discretion, to change or modify these Legal Terms at any time and for any reason. We will alert you of any changes by updating the \"Last updated\" date of these Legal Terms. It is your responsibility to periodically review these Legal Terms to stay informed of updates. Your continued use of the Services after the date such changes are posted will constitute acceptance of the revisions.\n\nWe recommend that you print a copy of these Legal Terms for your records.\n\n* * *\n\n## **TABLE OF CONTENTS**\n\n1.  Our Services\n2.  Connecting Accounts and Social Platforms\n3.  Automated Content, Artificial Intelligence, and Technological Limitations\n4.  Intellectual Property Rights\n5.  Your Submissions and Contributions\n6.  User Representations\n7.  Prohibited Activities\n8.  Data Processing and Third-Party Services\n9.  Services Management\n10.  Plans, Subscriptions, and Payments\n11.  Term and Termination\n12.  Modifications, Availability, and Reliance on Third Parties\n13.  Disclaimer\n14.  Limitations of Liability\n15.  Indemnification\n16.  User Data\n17.  Electronic Communications, Transactions, and Signatures\n18.  Governing Law and Dispute Resolution\n19.  Corrections\n20.  Miscellaneous\n21.  Contact Us\n\n* * *\n\n## **1. OUR SERVICES**\n\nREPLAIER provides tools that, once you connect your social media accounts through our official integrations, allow you to automate customer service and engagement with your audience. Features currently offered include:\n\n-   importing posts, comments, and messages received on connected accounts;\n\n-   generating AI-powered reply suggestions, in accordance with instructions configured by the user;\n\n-   publishing public replies to comments and/or sending direct messages (DMs), manually or automatically, according to settings defined by the user;\n\n-   organizing and managing interactions in a centralized dashboard.\n\nAvailable features may vary depending on the plan you have contracted, the connected platform, and the permissions granted by you and by the relevant social network, and may be added, modified, or removed at any time.\n\nThe information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Users who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, where applicable.\n\n* * *\n\n## **2. CONNECTING ACCOUNTS AND SOCIAL PLATFORMS**\n\n**2.1. Official integrations.** REPLAIER connects to social networks exclusively through the **official** application programming interfaces (APIs), authentication flows (OAuth), and webhooks made available by the platforms themselves (such as Meta Platforms, Inc. for Instagram). We do not use unauthorized means, prohibited automation, scraping, or reverse engineering of the connected platforms.\n\n**2.2. Authorization of access.** By connecting a social media account, you expressly authorize REPLAIER to access, through the official API, the information necessary to provide the Services, including, in accordance with the permissions granted: public profile data (name, username, photo, account metrics), posts, comments, and direct messages, as well as to publish replies, send messages, and act on your behalf on the connected account. You may revoke this authorization at any time by disconnecting the account within the REPLAIER platform or directly in the settings of the relevant social network.\n\n**2.3. Ownership and authority.** You represent and warrant that you are the legitimate owner of the connected social media account, or that you have the express authorization of the owner to connect and operate it through the Services. Connecting and disconnecting an account is the sole responsibility of the person doing so, and must only be done after fully reading and agreeing to these Legal Terms.\n\n**2.4. Supported platforms.** The Services offer, or may offer, integration with the following platforms, subject to availability and approval by each provider: **Instagram** and **Facebook** (Meta Platforms, Inc.), **YouTube** (Google LLC), and **TikTok** (TikTok Pte. Ltd.). New platforms may be added, and existing platforms may be modified or discontinued at any time.\n\n**2.5. Compliance with platform rules.** Use of the Services is additionally subject to the terms, policies, and guidelines of each connected platform. You agree to:\n\n-   fully comply with the terms and policies of each connected platform, as further detailed in the subsections below;\n\n-   not use the Services to send spam, unsolicited bulk messages, misleading content, abusive automation, or any practice prohibited by the platforms;\n\n-   respect the technical, rate, and usage limits imposed by the platforms;\n\n-   keep published content compliant with applicable laws and with the platforms' community guidelines.\n\n**2.5.1. Meta (Instagram and Facebook).** By connecting Instagram or Facebook accounts, you agree to comply with, and be bound by, the **Meta Platform Terms** (https://developers.facebook.com/terms), the **Instagram Terms of Use** (https://help.instagram.com/581066165581870), the **Facebook Terms of Service** (https://www.facebook.com/legal/terms), and the respective Community Guidelines. REPLAIER accesses and processes Meta data exclusively to provide the Services to you, in accordance with these policies.\n\n**2.5.2. Google and YouTube.** YouTube integration features use the YouTube API Services. **By using such features, you agree to be bound by the YouTube Terms of Service** (https://www.youtube.com/t/terms). Processing of data obtained through the YouTube API Services complies with the **Google Privacy Policy** (https://policies.google.com/privacy) and the **Google API Services User Data Policy**, including its **Limited Use** requirements (https://developers.google.com/terms/api-services-user-data-policy). You may, at any time, revoke REPLAIER's access to your Google data through your Google Account's security page (https://myaccount.google.com/permissions). Details on how Google and YouTube data are accessed, used, stored, and deleted are set out in our Privacy Policy.\n\n**2.5.3. TikTok.** By connecting TikTok accounts, you agree to comply with, and be bound by, the **TikTok Developer Terms and other TikTok policies**, as well as its Community Guidelines, available at https://www.tiktok.com/legal. REPLAIER accesses and processes TikTok data exclusively to provide the Services to you, in accordance with these policies.\n\n**2.6. Actions and restrictions imposed by the platforms.** Third-party platforms may, at their sole discretion and without notice to REPLAIER, change, limit, suspend, or revoke application access to their APIs, and may apply restrictions, suspensions, or blocks to user accounts. REPLAIER **does not control and is not responsible** for any measures adopted by the platforms, including account blocking, suspension, or deletion, unavailability of features, content removal, data loss, or commercial or financial losses resulting from such measures. By connecting an account, you acknowledge and assume such risks.\n\n* * *\n\n## **3. AUTOMATED CONTENT, ARTIFICIAL INTELLIGENCE, AND TECHNOLOGICAL LIMITATIONS**\n\nThe user acknowledges being aware that REPLAIER uses automation and artificial intelligence technologies, including language models provided by third parties, to generate messages, replies, text suggestions, and other automated interactions.\n\nThe user expressly acknowledges that:\n\n-   artificial intelligence is an **emerging technology**, subject to technical limitations, inaccuracies, misinterpretations, inconsistencies, delays, and errors;\n\n-   the messages, replies, and content generated may contain **mistakes, inaccurate, inappropriate, or unexpected information**;\n\n-   the operation of the automation depends on multiple technical factors, including the settings and instructions defined by the user, the context of the interactions, the quality of the data, and the limitations of the AI models themselves and of the connected platforms.\n\nREPLAIER **does not guarantee**:\n\n-   the accuracy, adequacy, or error-free nature of the generated replies;\n\n-   the suitability of the content for specific situations;\n\n-   commercial, operational, or financial results arising from the use of the Services.\n\nREPLAIER **is not responsible** for:\n\n-   the content of messages and replies generated by artificial intelligence or published through the Services;\n\n-   decisions made, by you or by third parties, based on automated content;\n\n-   financial, commercial, or operational losses, or loss of opportunities, customers, or business;\n\n-   inconvenience, direct or indirect damages, and misinterpretations made by third parties.\n\n**User responsibility for published content.** Replies and messages generated and published through the Services are posted **in the name of and on the user's account**, and the user is solely and exclusively responsible for such content before their audience, third parties, and the platforms. It is the user's sole responsibility to:\n\n-   correctly configure the assistant's instructions, automations, and parameters;\n\n-   review, validate, and supervise the generated replies, especially when automatic publishing is enabled;\n\n-   monitor the behavior of the automations and enable manual review whenever necessary;\n\n-   pause, adjust, or disable the automations, and disconnect the account, immediately upon noticing any inconsistency, inaccuracy, or inappropriate content.\n\nBy using the artificial intelligence and automation features, the user represents being fully aware of the risks inherent to these technologies and agrees that such use is **at their own risk**.\n\n* * *\n\n## **4. INTELLECTUAL PROPERTY RIGHTS**\n\n**Our intellectual property**\n\nWe own or license all intellectual property rights related to the Services, including source code, databases, features, software, design, audio, video, text, photographs, and graphics (collectively, the \"Content\"), as well as trademarks, service marks, and logos (the \"Marks\").\n\nThese elements are protected by copyright, trademark, and other national and international laws. The Content and Marks are provided \"AS IS\" for your personal, non-commercial, or internal use only, in connection with the provision of the Services.\n\n**Your use of our Services**\n\nWe grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and Content strictly for the purposes set out in these Legal Terms.\n\nYou may not copy, reproduce, aggregate, republish, upload, publicly display, translate, distribute, sell, or otherwise exploit the Services, Content, or Marks without our prior express written permission. If you wish to make any use of the Services, Content, or Marks other than as set out in this section, please address your request to **contato@replaier.com**.\n\nWe reserve all rights not expressly granted to you. Any breach of these Intellectual Property Rights will result in the immediate termination of your access to the Services.\n\n* * *\n\n## **5. YOUR SUBMISSIONS AND CONTRIBUTIONS**\n\nPlease review this section and the \"PROHIBITED ACTIVITIES\" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.\n\n**Submissions.** By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (\"Submissions\"), you agree to assign all intellectual property rights in such Submission to us, and we may use and disseminate such Submission for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.\n\n**Contributions.** The Services may invite you to create, submit, configure, or make available content and materials, including instructions for the artificial intelligence, texts, reply templates, and other settings (collectively, \"Contributions\"). We do not claim ownership of your Contributions; you retain whatever rights you may have in them. You grant us a license to access, store, process, and use your Contributions and configuration data to the extent necessary to operate and improve the Services.\n\n**You are responsible for what you post, configure, or upload.** By sending us Submissions or Contributions, you:\n\n-   confirm that you have read and agree with our \"PROHIBITED ACTIVITIES\" and will not post, send, publish, upload, or transmit through the Services any Submission or Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, abusive, discriminatory, threatening, sexually explicit, false, inaccurate, misleading, or fraudulent;\n\n-   to the extent permissible by applicable law, waive any and all moral rights to any such Submission;\n\n-   warrant that any such Submission or Contribution is original to you or that you have the necessary rights and licenses and full authority to grant us the rights mentioned above;\n\n-   warrant and represent that your Submissions and Contributions do not constitute confidential information.\n\nYou are solely responsible for your Submissions and Contributions and you agree to reimburse us for any losses that we may suffer because of your breach of this section, of any third party's intellectual property rights, or of applicable law.\n\n* * *\n\n## **6. USER REPRESENTATIONS**\n\nBy using the Services, you represent and warrant that: (1) you have the legal capacity and agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means, and you will not use the Services for any illegal or unauthorized purpose; (4) your use of the Services will not violate any applicable law or regulation, nor the terms of the connected platforms; and (5) your registration information and connected accounts are true, accurate, and are yours or duly authorized by their owner.\n\nIf you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).\n\n* * *\n\n## **7. PROHIBITED ACTIVITIES**\n\nYou may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:\n\n-   use the Services, or the automations they provide, to violate the terms, policies, or guidelines of any connected platform, or to engage in spamming, sending unsolicited bulk messages, fraud, harassment, or the dissemination of misleading or unlawful content;\n\n-   systematically retrieve data or content from the Services to create or compile, directly or indirectly, a collection, database, or directory without our written permission;\n\n-   trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information such as passwords or access tokens;\n\n-   circumvent, disable, or otherwise interfere with security-related features of the Services, or with features that restrict access to, or prevent misuse of, the Services;\n\n-   make improper use of our support services or submit false reports of abuse;\n\n-   upload or transmit viruses, Trojan horses, or other material that acts as a passive or active information collection or transmission mechanism (such as spyware or web bugs);\n\n-   interfere with, disrupt, or create an undue burden on the Services or the networks or infrastructure connected to the Services;\n\n-   attempt to gain unauthorized access to any area, system, or data to which you are not entitled, or impersonate another user or person;\n\n-   except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising the Services;\n\n-   use any unauthorized spiders, robots, scrapers, or other automated systems to access the Services, other than through the features we make available;\n\n-   copy or adapt the Services' software, or remove any copyright or other proprietary notice from the Content;\n\n-   harvest or otherwise collect usernames, email addresses, or third-party data through unauthorized means, or create accounts by automated means or under false pretenses;\n\n-   use the Services or Content in any effort to compete with us, or otherwise for any unauthorized commercial endeavor.\n\n* * *\n\n## **8. DATA PROCESSING AND THIRD-PARTY SERVICES**\n\n**8.1. Data processing.** The processing of personal data carried out by REPLAIER, including data obtained from connected platforms and data of third parties who interact with your accounts (such as comment authors and message senders), is governed by our **Privacy Policy**. By using the Services, you acknowledge that you have taken notice of, and agree to, the practices described therein.\n\n**8.2. Use of platform data.** Data obtained from the connected platforms is used exclusively to provide the Services to you. **We do not sell** data obtained from the platforms, and we use it in accordance with the policies of the respective social networks. When you disconnect an account or request deletion, the associated data will be deleted or anonymized as described in the Privacy Policy and pursuant to the obligations imposed by the platforms.\n\n**8.3. Artificial intelligence providers and subprocessors.** To generate replies and suggestions, REPLAIER may transmit the necessary content (such as the text of comments and messages, the author's username, and the post context) to artificial intelligence model providers and other subprocessors, who process such information on our behalf to carry out the Services. By using the AI features, you authorize this sharing for that purpose.\n\n**8.4. User responsibility as controller.** With respect to the data of third parties who interact with your connected accounts, the user acts as the controller of such data and is responsible for having an adequate legal basis and for complying with applicable data protection legislation (including the LGPD — Brazil's General Data Protection Law), as well as for providing data subjects with the information required by law.\n\n**8.5. Limited Use of Google (YouTube) data.** REPLAIER's use and transfer of information received from Google APIs (including the YouTube API Services) will adhere to the **Google API Services User Data Policy**, including its **Limited Use** requirements. In particular, data obtained through the Google APIs will not be used for advertising purposes, will not be sold, and will not be transferred to third parties, except where necessary to provide and improve the Services, to comply with applicable law, or with your consent, always within the limits permitted by that policy.\n\n**8.6. No affiliation.** REPLAIER is an independent service and **is not affiliated with, sponsored, endorsed, or administered by** Meta Platforms, Inc. (Instagram, Facebook, WhatsApp), Google LLC (YouTube), TikTok Pte. Ltd., or any other third-party platform. All referenced trademarks belong to their respective owners.\n\n* * *\n\n## **9. SERVICES MANAGEMENT**\n\nWe reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any Contribution or any portion thereof; (4) remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.\n\n* * *\n\n## **10. PLANS, SUBSCRIPTIONS, AND PAYMENTS**\n\n### **10.1. Available Plans**\n\nREPLAIER is made available through subscription plans, whose features, limits, prices, billing frequency, and commercial conditions vary according to the plan contracted. The plans in effect, their characteristics, limits, included features, and respective prices are described on the platform's official page or within the user's account area, and may be **changed, updated, or discontinued at any time**, at REPLAIER's sole discretion. By subscribing to a plan, the user acknowledges and agrees to the features, technical limits, and commercial conditions applicable to the chosen plan.\n\n### **10.2. Nature of the Subscription**\n\nREPLAIER's plans are recurring subscriptions, billed periodically according to the contracted cycle, which may be monthly, quarterly, annual, or another cycle indicated at the time of purchase. The subscription grants the user the right to use the platform while it is active and in good standing, and under no circumstances constitutes a permanent transfer, sale, or assignment of ownership of the software.\n\n### **10.3. Billing, Payment Method, and Authorizations**\n\nThe price of the contracted plan will be charged on a recurring basis, according to the chosen frequency, using the payment method selected by the user at the time of purchase. Payment processing may be carried out through third-party providers, and the user is also subject to the terms of such providers.\n\nBy subscribing to a plan, add-on package, or paid feature, the user **expressly authorizes**:\n\n-   the automatic and recurring billing of the plan;\n\n-   **additional charges** arising from the purchase of extra packages or paid features;\n\n-   the use of the registered payment method for such charges, until the subscription is canceled.\n\nIf payment is not processed for any reason, REPLAIER may, at its discretion, temporarily suspend access to the features, limit resources, interrupt automations, or cancel the subscription after unsuccessful billing attempts.\n\n### **10.4. Changes to Prices, Plans, and Commercial Conditions**\n\nREPLAIER reserves the right to **change, adjust, or update the prices of plans, add-on packages, premium features, and other commercial conditions at any time**. Price changes will take effect for new contracts immediately and, for active subscriptions, in the following billing cycles or upon the purchase of new services, add-on packages, or features. Continued use of the platform, renewal of the subscription, or purchase of additional services after the new prices take effect will be considered **tacit acceptance** of the updated conditions.\n\n### **10.5. Usage Limits by Plan**\n\nEach plan may have technical and operational limits, including, but not limited to:\n\n-   number of connected social media accounts;\n\n-   number of comments and messages processed;\n\n-   volume of replies and messages generated or published;\n\n-   number of team users;\n\n-   available integrations and platforms;\n\n-   volume of artificial intelligence resource usage;\n\n-   plan-specific features.\n\nThe user acknowledges that use beyond the contracted limits may result in the temporary blocking of features, additional charges (where available), the need to purchase add-on packages, or a plan upgrade.\n\n### **10.6. Add-on Packages**\n\nShould the user reach the usage limits of the contracted plan, they may choose to purchase add-on packages, available according to the rules and prices in effect at the time of purchase. Add-on packages may be purchased at any time during the subscription cycle, will be billed as a one-time or recurring charge as presented on the platform, and do not automatically change the main contracted plan. The purchase implies express acceptance of the corresponding charge, which may occur immediately.\n\n### **10.7. Premium Features and Add-ons**\n\nREPLAIER may make premium features, advanced resources, or additional services, free or paid, available on an optional basis. Such features may be included, changed, removed, or have their billing model modified at any time, may require additional payment, and are not necessarily included in all plans. Activating paid premium features implies the user's express agreement with the prices and conditions applicable at the time of purchase.\n\n### **10.8. Plan Upgrade and Downgrade**\n\nThe user may request a plan upgrade or downgrade at any time, subject to availability on the platform. An upgrade may generate an immediate prorated charge. A downgrade, when permitted, will only take effect in the next billing cycle. Specific rules for transitioning between plans will be provided at the time of the request.\n\n### **10.9. Subscription Cancellation**\n\nThe user may cancel their subscription at any time, directly through the platform or through official channels. Cancellation prevents future recurring charges and does not generate a proportional or full refund of amounts already paid, except as otherwise required by law. After cancellation, access may remain active until the end of the already-paid period or be terminated immediately, in accordance with the policy in effect.\n\n### **10.10. Refunds and Right of Withdrawal (7 Days)**\n\nExcept where required by applicable law, there will be no refund of amounts paid, including partially used periods. The user acknowledges that the Services are contracted digitally, with immediate access to the features.\n\nIn accordance with the Brazilian Consumer Protection Code (Código de Defesa do Consumidor), the user may request cancellation with a full refund within 7 (seven) calendar days from the initial subscription purchase, provided there is no specific legal restriction to the contrary. After this period, there will be no refund of amounts paid, including in cases of early cancellation or partial use of the contracted period.\n\n### **10.11. Suspension for Non-Payment**\n\nFailure to pay may result, at REPLAIER's discretion, in the total or partial suspension of the services, blocking of access to the dashboard, interruption of automations, and deletion of data after a certain period. Reactivation will be conditioned upon settlement of outstanding amounts.\n\n### **10.12. Promotional Plans and Trials**\n\nREPLAIER may offer promotional plans, discounts, or free trial periods, which have a limited term, may be changed or terminated at any time, and do not create any vested right. At the end of the promotional or trial period, the subscription may be automatically converted into a paid plan, when previously disclosed.\n\n* * *\n\n## **11. TERM AND TERMINATION**\n\nThese Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR AGREEMENT CONTAINED IN THESE LEGAL TERMS, THE TERMS OF THE CONNECTED PLATFORMS, OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES, OR DELETE ANY CONTENT OR INFORMATION THAT YOU HAVE PROVIDED, AT ANY TIME, WITHOUT PRIOR NOTICE, AT OUR SOLE DISCRETION.\n\nIf we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action.\n\n* * *\n\n## **12. MODIFICATIONS, AVAILABILITY, AND RELIANCE ON THIRD PARTIES**\n\nWe reserve the right to change, modify, or remove the content and features of the Services at any time, at our sole discretion, without notice. We have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Services.\n\nWe cannot guarantee the Services will be available at all times. The Services depend on the availability, stability, and policies of third-party platforms' APIs, authentication flows, and webhooks, which are outside of our control. Changes, unavailability, limitations, or revocations by such platforms, as well as hardware, software, or maintenance issues, may result in interruptions, delays, errors, or loss of functionality. You agree that we have no liability for any losses, damages, or inconvenience resulting from the unavailability of the Services or of third-party platforms, nor are we obligated to maintain, support, update, or continue the Services.\n\n* * *\n\n## **13. DISCLAIMER**\n\nTHE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR OF ANY CONTENT GENERATED BY ARTIFICIAL INTELLIGENCE, AND WE WILL ASSUME NO LIABILITY FOR (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, INCLUDING AI-GENERATED CONTENT, (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) UNAUTHORIZED ACCESS TO OUR SERVERS AND/OR ANY PERSONAL OR FINANCIAL INFORMATION STORED THEREIN, (4) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) VIRUSES, TROJAN HORSES, OR SIMILAR THAT MAY BE TRANSMITTED BY THIRD PARTIES, (6) ACTIONS, RESTRICTIONS, OR UNAVAILABILITY IMPOSED BY THE CONNECTED PLATFORMS, AND/OR (7) ANY LOSS OR DAMAGE ARISING FROM THE USE OF ANY CONTENT POSTED OR MADE AVAILABLE THROUGH THE SERVICES. YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.\n\n* * *\n\n## **14. LIMITATIONS OF LIABILITY**\n\nIN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.\n\nIN NO EVENT WILL WE BE LIABLE FOR ANY ERRORS, OMISSIONS, OR LOSSES RESULTING FROM THE REPLIES AND CONTENT GENERATED BY ARTIFICIAL INTELLIGENCE OR PUBLISHED THROUGH THE SERVICES, NOR FOR MEASURES ADOPTED BY THE CONNECTED PLATFORMS. IT IS THE USER'S SOLE RESPONSIBILITY TO MONITOR, REVIEW, AND VALIDATE THE INFORMATION AND REPLIES GENERATED, ACKNOWLEDGING THAT USE OF THE SERVICES IS AT THE USER'S OWN RISK.\n\n**DAMAGES.** NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE AMOUNT ACTUALLY PAID, IF ANY, BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.\n\n* * *\n\n## **15. INDEMNIFICATION**\n\nYou agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including intellectual property or data protection rights; (5) your violation of the terms or policies of any connected platform; or (6) any content posted through the Services on your accounts. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.\n\n* * *\n\n## **16. USER DATA**\n\nWe will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You are solely responsible for backing up your own data. You agree that we will have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. Processing of personal data will be governed by our Privacy Policy.\n\n* * *\n\n## **17. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES**\n\nVisiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.\n\n* * *\n\n## **18. GOVERNING LAW AND DISPUTE RESOLUTION**\n\nThese Legal Terms are governed by the laws of the Federative Republic of Brazil. Any disputes involving these Legal Terms or the Services shall be submitted to the courts of the district of Pará de Minas, State of Minas Gerais, Brazil, to the exclusion of any other jurisdiction, however privileged, without prejudice to the jurisdiction of small-claims courts and to the courts of the consumer's domicile, where applicable.\n\n**Informal negotiation.** To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms, the parties agree to first attempt to negotiate any such dispute informally for at least 30 (thirty) days before initiating any legal proceeding, by written notice from one party to the other.\n\n* * *\n\n## **19. CORRECTIONS**\n\nThere may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice.\n\n* * *\n\n## **20. MISCELLANEOUS**\n\nThese Legal Terms and any policies or operating rules posted by us constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms.\n\n* * *\n\n## **21. CONTACT US**\n\nTo resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at **contato@replaier.com**.\n","2026-06-22T13:00:00.000Z",1789168393672]