---
title: "Social conversation history and metrics - Replaier"
description: "Preserve social conversation history and track basic metrics to reply with context and understand your team’s operation."
url: "https://replaier.com/features/conversation-history-and-metrics"
---

Replaier feature

# Conversation history and metrics

Understand what happened before and track the basic signals of your social operation.

Keep a useful history of interactions and follow basic operating metrics in Replaier. The combination helps teams answer with context, identify workload patterns, and see whether conversations are being handled consistently.

[Get started](https://replaier.com/login/sign-up) [View all features](https://replaier.com/features)

## What this feature changes

Practical benefits for a social operation that needs speed without losing context.

### Continuity between replies

See previous interactions before answering so the customer does not have to repeat the same context.

### Operational visibility

Follow basic volume and response signals to understand how the conversation workload is evolving.

### Better decisions

Use history and metrics together to refine Agents, workflows, and the moments that need human attention.

## How it works

A clear workflow that keeps the team and AI Agents working from the same context.

1.  ### Conversations are recorded

    Interactions handled through Replaier remain connected to their conversation context.

2.  ### Signals are organized

    Basic metrics summarize the flow of conversations and replies over time.

3.  ### The operation improves

    Use recurring patterns to adjust instructions, priorities, and team processes.

### Plan availability

Conversation history and basic metrics are included in every paid plan, within its usage limits.

## Explore other features

Replaier connects conversations, automation, and analysis in one operation.

[

### Unified social inbox

Comments and DMs in one place, with the context your team needs to reply well.

Learn more](https://replaier.com/features/unified-social-inbox)[

### Smart replies for comments and DMs

Reply manually or automatically with AI while keeping timing, context, and control.

Learn more](https://replaier.com/features/smart-replies-for-comments-and-dms)[

### Trainable AI Agents

Give each channel or use case its own knowledge, instructions, tone, and boundaries.

Learn more](https://replaier.com/features/trainable-ai-agents)

## Bring your social conversations into Replaier

Connect profiles, define your Agents, and build a workflow that scales with your audience.

[Get started](https://replaier.com/login/sign-up)