Continuity between replies
See previous interactions before answering so the customer does not have to repeat the same context.
Replaier feature
Conversation history and metrics
Understand what happened before and track the basic signals of your social operation.
Keep a useful history of interactions and follow basic operating metrics in Replaier. The combination helps teams answer with context, identify workload patterns, and see whether conversations are being handled consistently.
What this feature changes
Practical benefits for a social operation that needs speed without losing context.
Operational visibility
Follow basic volume and response signals to understand how the conversation workload is evolving.
Better decisions
Use history and metrics together to refine Agents, workflows, and the moments that need human attention.
How it works
A clear workflow that keeps the team and AI Agents working from the same context.
Conversations are recorded
Interactions handled through Replaier remain connected to their conversation context.
Signals are organized
Basic metrics summarize the flow of conversations and replies over time.
The operation improves
Use recurring patterns to adjust instructions, priorities, and team processes.
Plan availability
Conversation history and basic metrics are included in every paid plan, within its usage limits.
Explore other features
Replaier connects conversations, automation, and analysis in one operation.
Unified social inbox
Comments and DMs in one place, with the context your team needs to reply well.
Learn moreSmart replies for comments and DMs
Reply manually or automatically with AI while keeping timing, context, and control.
Learn moreTrainable AI Agents
Give each channel or use case its own knowledge, instructions, tone, and boundaries.
Learn moreBring your social conversations into Replaier
Connect profiles, define your Agents, and build a workflow that scales with your audience.
Get started