The right channel for the question
Keep public answers short and take pricing, order or personal details into a private message.
Replaier feature
From comment to DM
Move a public comment into a private conversation without losing the thread.
Some questions do not belong in a public thread. Replaier can follow a comment with a direct message, carrying the original context so the conversation continues where it can actually be resolved — an order, a price, a personal detail.
What this feature changes
Practical benefits for a social operation that needs speed without losing context.
Context travels with it
The DM starts from the comment that triggered it, so the person does not have to explain themselves twice.
Automatic or on demand
Let an AI Agent send it under your instructions, or send it yourself from the comment in the inbox.
How it works
A clear workflow that keeps the team and AI Agents working from the same context.
Define when to move
Describe in the Agent instructions which situations deserve a direct message instead of a public reply.
Reply and follow up
Replaier answers the comment and opens the DM carrying the context of the original interaction.
Continue in the inbox
Track the conversation alongside the other interactions and take over manually whenever needed.
Plan availability
Included in every paid plan. DMs sent by AI share the same message allowance as replies and, after it, prepaid credits.
Explore other features
Replaier connects conversations, automation, and analysis in one operation.
Unified social inbox
Comments and DMs in one place, with the context your team needs to reply well.
Learn moreSmart replies for comments and DMs
Reply manually or automatically with AI while keeping timing, context, and control.
Learn moreTrainable AI Agents
Give each channel or use case its own knowledge, instructions, tone, and boundaries.
Learn moreBring your social conversations into Replaier
Connect profiles, define your Agents, and build a workflow that scales with your audience.
Get started